Delete your Sajel account
You can delete your account and all its data at any time: in the app, or on this page with a code sent to your phone.
In the app
- Open Sajel and go to More → Settings.
- Tap Delete account and read what will be deleted.
- Confirm with the code we send to your phone number by SMS. Your account is deleted at once and the app returns to the start screen.
What is deleted
- Your profile: name, phone number, language and time zone.
- Every business you own, with its customers, credit entries, orders, invoices, income and expenses.
- Your inbox, your devices and push tokens, and every signed-in session on all your phones.
- Order and invoice links you shared stop working: customers who open them see that the document is no longer available.
What is not deleted
- Records other shops keep about you as their customer: they belong to those shops. Your account is unlinked from them.
- Messages that were already delivered (SMS, WhatsApp, or another person's Sajel inbox).
- Hashed one-time codes, kept for a short time so that SMS limits cannot be bypassed.
Immediate and permanent
There is no waiting period, and we cannot restore a deleted account. If you need your records, export them first: share customer statements and invoices as PDF from the app.
On the web
Don't have the app any more? Enter your account's phone number. We send a code by SMS; enter it to confirm.
Questions or problems? Email [email protected].